Category articles

Complaints Process

What is the difference between an appeal and a complaint?
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What are the first stages in making a complaint?
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Where can I get advice about making a complaint?
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I am concerned I will be at a disadvantage if I make a complaint against the University - is that the case?
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How long do I have to make a complaint?
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How do I make a complaint against the University?
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Can I make a complaint about someone at the University anonymously?
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I am unhappy/disagree with a mark that I have been given. What should I do?
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I am a distance-learning student, do I have to come to the University for a meeting regarding my complaint?
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My fellow students and I are unhappy, how do we make a group complaint?
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