Introducing Windows 11

Windows 11 is an upcoming major version of the Windows operating system




You are encouraged to visit the official site introducing you to the new platform. Please also view this article on the biggest changes between windows 10 and 11.

While most University devices will remain Windows 10 for the moment, there will be personal devices in use on and off campus, and being used with University systems and services which we wanted to provide advice for.


Compatibility

While most Window 10 programs and services will work automatically, we are continuously testing and will update the compatibility table below with any notable conflicts.

GlobalProtect™ VPN eduroam™ Wi-Fi AppsAnywhere Library Resources Printing UoP Websites
Global protect VPN logo eduroam logo apps Library services icon Papercut Icon UoP logo
Green Tick Green Tick Green Tick Green Tick Green Tick Green Tick
Fully compatible Fully compatible Fully compatible* Fully compatible Fully compatible Fully compatible

* Please note: Some apps require prerequisites e.g. C++ Visual Studio or .NET Framework If you receive errors when launching the apps, try installing these additions and then try the app again.

Also be aware that some apps also require VPN connection for licensing requirements (even when using on site).


Connecting to eduroam

  1. Windows 11 WiFi settings can be found from the Network and Volume section of the task bar.
    Select it to bring up a selection of controls and toggle on the WiFi, if not already on, then click the right arrow next to it to display the current list of available networks. 

  2. Select eduroam, tick Connect automatically then select Connect

  3. Enter your network account username with @port.ac.uk, e.g. up874068@port.ac.uk or bloggsj@port.ac.uk (do not use @myport.ac.uk as this will not work) followed by your password, then select OK

  4. You should now be connected to the wireless network.

A video demonstration can be viewed below. 


Downloading the VPN

These and VPN instructions for other devices can also be found on our VPN page

If you have upgraded from windows 10 and already had the GlobalProtect VPN installed, it will still be installed. 

Multi-factor authentication

In order to sign into the VPN you will now need to use multi-factor authentication (MFA) using a Time-based One Time Password (TOTP) each time you log in. This involves being sent a code via a secure method to ensure that only you are able to sign in using your login details. These password are only usable for a limited time and you will probably be familiar with this method when signing into your bank or other websites.

If you have any issues connecting to the VPN please visit one of the IT desks around campus or contact us on 023 9284 7797 8am - 8pm Monday - Saturday.

Installing the VPN 

  1. Please go to staff.vpn.port.ac.uk
  2. Sign in with your staff username and password
  3. You will be asked to enter a One-Time Authentication Code. This will be sent by default to the email address you provided when you registered with the University
  4. Type in this code and click Next
  5. You will be presented with download options, pick the one that matches your operating system, download and install it.
  6. Open the VPN from the icon tray, clicking the up arrow and selecting the globe icon.
  7. When you first open the VPN you will be asked to enter a portal address. Enter staff.vpn.port.ac.uk
  8. Go to Connect to the VPN.

Connecting to the VPN

1. When you open the VPN for the first time after installing you will be asked to enter a portal address. Enter staff.vpn.port.ac.uk

Windows 11 VPN Portal address gif

 

2. By default the VPN will open when the computer starts up.  You can find it by clicking the up (^) arrow in your task bar and clicking the global protect icon. If not already in the taskbar the program might be closed, you can find it from the start menu by typing GlobalProtect.

Click Connect.

 

3. A web browser will open prompting you to log in. Use your University username and password e.g. BloggsJ.

Windows 11 VPN stage 2

 

4. You will be prompted for an one time athentication code, which by default will be sent to the personal email address you provided us when you registered with us. You can add additional ways to receive the code (e.g. text message) by logging into secure.port.ac.uk.

Enter the code and click Next

Windows 11 VPN stage 3

 

5. You will then see an authentication message, and the VPN will show as connected. You can disconnect from the same Icon in the taskbar.

Windows 11 VPN stage 4

 

Notes:

You may see another prompt from your browser asking permission for it to interact with the Global Protect VPN. Tick the box to always remember your decision then accept. 

The VPN may update itself upon first connection, which will close and reopen the VPN, it will ask you to sign in again to connect. 


For help regarding this article contact IT Support.